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What If My Products Are Defective?

At Rosegal we are fully committed to working with you and to resolve any issues that you may have to your satisfaction. 

To resolve your after-sale issue please contact us via our Support Center with the following details:

1. Please provide us a detailed description of the problem with your item.

2. Please indicate to us the item code (displayed on the SKU label) shown on the outer packaging.

3. Please send us clear pictures of the described defect(s) in good lighting.

Please send the attachments below 2MB and only use these formats: gif, jpg, png, bmp, doc, xls, txt, rar, ppt, pdf.

Please read our warranty terms and conditions here for more information: http://www.rosegal.com/warranty-return/