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Warranty Exemptions and Disclaimer

All returns must first be authorized by our customer support team. Once the return is approved, our team will provide you with an RMA form. Returned items without an RMA form will not be accepted.


All returned items must be in brand new condition, unused/unworn, unwashed, with all the original tags and packaging.

Rosegal does not accept returns and exchange for the following products: clearance items, discounted items, and all apparel listed under either the lingerie or swimwear categories.