Why Have My Products Disappeared From My Bag?

Once you add an item to your shopping bag it will only stay there for a limited time, so we recommend you place your order right away to be able to enjoy our products and low prices. 

Please see below for the validity period of the shopping bag:

(1) For registered/logged in users, shopping bag products are removed by the system after 30 days.

(2) For non-registered/ not logged in users, the shopping bag contents can only be retained for 15 days.

(3) Registered users can click the 'Save for later' button to allow products to remain in their shopping bag for up to 30 days.

We also recommend saving your favorite items to your 'Wishlist'. Items placed here will be kept indefinitely, unless they become unavailable or are out of stock.