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- Subject: When Will I Be Refunded?
Once you have canceled an order or applied for a refund we will process your refund right a way. Please see below the refund time for various payment methods: 1. Refunds...
- Subject: How Long will It Take For My Order To Be Delivered?
Rosegal has differing delivery times depending on the method of shipping chosen during the checkout. Please note that the total time it will take from when you place ...
- Subject: Will I Receive A Cancellation Confirmation Email?
Yes, you will. Once we have canceled your order we will send you confirmation via your registered email. Please also check your spam and junk mail folders for your email. ...
- Subject: RoseGal Processing Time
After the receiving of your payment, and we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. For most product process...
- Subject: About RoseGal Affiliate Program
RoseGal.com is a wonderland of vintage styles, established by a group of vintage fashion lovers. We believe vintage style holds passion for fashion through time and will never ...
- Subject: What Is Shipping Insurance? What Are The Benefits?
Shipping insurance ensures that you have complete peace of mind with your international delivery. If unfortunately, your delivery does not go as smoothly as planned, Rosegal wi...
- Subject: What Shipping Methods Are Available?
We offer 3 different shipping methods with varying shipping times and costs. You may choose the most suitable shipping method for your needs. Please see more details about our ...
- Subject: How Does the Affiliate Program Work
Click here to know more about it!
- Subject: Shipping To PO Box and APO Addresses
We strongly recommend that you provide a physical address to facilitate order delivery. If you really need to ship the package to a PO BOX then you will need to please select ...
- Subject: How Do I Get An Invoice For My Package?
If you need any specific invoice, please contact our customer service team here , who will be more than happy to assist you. There are several possibilities when you...