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- Subject: Why Does It Say My Coupon Code Is Invalid?
Each coupon has an expiry date. Coupons can only be used once and will become invalid after they have been applied to an order. Please follow the steps below to see i...
- Subject: How Do I Get RoseGal Points?
There are many ways to get RG points. Please click here to learn more.
- Subject: How Do I Apply RoseGal Points To My Order ?
To apply your RG points to your order and receive amazing discounts please follow the steps below: 1. Go to your shopping bag and click 'Proceed To Checkout'.&nb...
- Subject: How Do I Write A Product Review?
Tell others your opinion about your Rosegal item and get RG Points! Points will generate discounts for your future orders. To know more about points...
- Subject: What If I Forgot To Use My RoseGal Points?
Unfortunately, RG points cannot be applied once an order has been placed. If you have forgotten to apply your RG points during the checkout, please consider the tips ...
- Subject: What Are RoseGal Points?
RG points are a reward for customers when they write reviews or post promotional pictures on Rosegal. You will also be rewarded points every time you place an order. You will r...
- Subject: Why Has My Order Not Been Shipped 5 Days After Payment?
All items require strict quality checks before they are sent out. Kindly note the processing time usually takes between 3-7 business days. Please also verify that your paym...
- Subject: What Does My Order Status Mean?
You may see different order status' in your Rosegal account depending on the stage that your order is currently in. For more detailed information about each status and its ...
- Subject: What Is The Processing Time?
After Rosegal receives your order and payment, we need to conduct Quality Control checks on your items before shipping them out to you. The time it takes to check your i...
- Subject: When Will My Order Arrive?
You Rosegal order will have differing estimated arrival times depending on each items processing time and the shipping method you have chosen during the checkout. Ple...