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- Subject: Why Do I Need A Wallet Password?
In order to ensure your Rosegal Wallet security, when you use it for the first time please set up a secure transaction password. To do this please log in to your acco...
- Subject: What Are The Advantage Of Using My RoseGal Wallet?
There are many great advantages of using your Rosegal Wallet. Secure Payment: Your financial information will remain 100% private and secure at all times. Easy-to...
- Subject: What Is RoseGal Wallet?
Rosegal Wallet is a fast and secure payment tool, making it easy for you to stay up-to-date with all your account transactions. It is Rosegal's store credit.
- Subject: Why Can I Not Pay Using My Wallet?
If you cannot see the Rosegal Wallet option during the checkout it may be due to the following reasons: 1. That your have placed the order directly with Pa...
- Subject: Can I Change The Payment Method For My Order?
Unfortunately, once the payment method is selected it cannot be changed. If the order is still awaiting payment we suggest you cancel it and place a new one with your preferred...
- Subject: Why Can I Not Complete The Payment With My Credit Card?
Payment failed' with credit card payments is a common and complicated issue which can be caused by several factors. Please see below for tips on how to pay with your credit...
- Subject: What Payment Methods Are Available?
We accept a number of secure and convenient payment methods: 1. Credit Card Buyers can pay securely by credit card (including Visa and MasterCard) via PayPal. 2. PayPa...
- Subject: What If I Don't Have a Paypal Account?
That’s OK! You are welcome to order and pay by another payment method such as credit card, bank transfer, Western Union, etc. For detailed information of payment methods, pleas...
- Subject: When Do Customers Get Charged For Their RoseGal Order
You will be charged for your order when your payment status is changed to "payment received". Normally, you are likely to be charged on the same day you have ordered....
- Subject: How Can I Track My Delivery?
After your order has been shipped, we will notify you in your Rosegal account and via your registered email address. To track your delivery, please click on the link ...