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- Subject: Can I Trust RoseGal's Sizing?
Rosegal do our best to provide very accurate size measurements for all of our items in the size charts that are displayed on each product page. Different brands and manufacture...
- Subject: Do You Sell Branded Items?
Rosegal is an online wholesaler sourcing directly from an extensive network of clothing and accessory manufacturers; we do not sell branded items at this time.
- Subject: Does RoseGal Sell Customized Products?
All of our products are finished goods and are sold exactly as described. We do not sell customized items at this time. If you have any further questions, please feel free to ...
- Subject: Can You Brand/Personalize A Product For Me?
Unfortunately, we do not offer this service at this time, we only sell finished goods.
- Subject: What If I received A Product Without Tags Or Labels?
We source our fashion items directly from the manufacturer to guarantee our customers the best possible prices. In a small number of isolated cases, sometimes garments a...
- Subject: Can RoseGal Deliver To My Country?
We ship orders all over the world. For more information about shipping, please refer to the “ Shipping & Handling ” page or contact our Customer Service staff here .
- Subject: How Can I Cancel My Order?
If you have not paid for your order you may cancel it anytime in your Rosegal account under 'My Orders'. You will see the option to cancel the order next to the order i...
- Subject: Does RoseGal Provide Home Delivery Service?
Yes, in most cases we can ship direct to your door. Please see below for more details of when you may have to collect the parcel from your local post office: 1. Shipped b...
- Subject: Is It Possible To Pay C.O.D (Cash On Delivery)?
Unfortunately, we do not currently offer Cash On Delivery services. However, we do support many convenient and secure payment methods. Please check here to find out...
- Subject: Why Does My Order Still Say Processing After It Has Already Been Canceled?
Please allow between 1-2 business days for us to cancel your order in our system. Once the cancellation has been completed we will send you a confirmation email and the order s...