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- Subject: Can RoseGal Ship To A PO/APO Box Address?
Yes, however we strongly recommend that you provide a physical address to facilitate your orders delivery. If you really need to ship the package to a PO box address then y...
- Subject: Why Is The Color Of My Item Different To Online?
The precise color of the clothing item(s) may vary depending on the specific monitor, the settings and the lighting conditions. The apparel color displayed should only be used ...
- Subject: How Can I Change My Shipping Address?
You can change your billing or shipping address anytime in your Rosegal account. Simply log in to your account and go to 'Edit Profile' under your profile picture. Sele...
- Subject: Apparel Size Disclaimer
We do not accept any responsibility or liability for the incorrect purchase of our products. All of the products on the website are extensively tested to comply with rigorous a...
- Subject: What Do I Do If I Have Received The Wrong Size Or The Wrong Product?
Please rest assured we check all items one by one before sending them to our customers. In the event you have received the wrong item/size from us please follow the steps below...
- Subject: Why Can I Not Enter My Delivery Address?
There are limits when entering your address in the space provided in your Rosegal account. Please note the following rules: 1. You can write a maximum of 35 characters ...
- Subject: Can I Still Order If There Is No Zip Code In My Country?
Yes, if your country does not have a zip code, please enter '0000' when prompted whilst entering your address.
- Subject: Shipping Address Tips
The Shipping address you will input when placing the order is extremely important. Here are some tips to guarantee a smooth delivery: 1. Make sure the delivery address you...
- Subject: Can I Keep The Items In My Bag For My Next Purchase?
Once you add an item to your shopping bag it will only stay there for a limited time, so we recommend you place your order right away to be able to enjoy our products and low p...
- Subject: How To Order From RoseGal?
In order to place an order you need to create a Rosegal account. No account yet? Please click here &nbs...