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- Subject: Why Does RoseGal Ask Me To Verify My Payment?
If Rosegal asks you to verify your payment, this means that your order has been held for a standard anti-fraud check by Rosegal. Sometimes, unfortunately, online fraudst...
- Subject: How To Register with RoseGal?
Creating an account with Rosegal is simple. Click here and choose your method of registration: https://login.rosegal.com/m-users-a-sign.htm You can register with any...
- Subject: What Are The Advantages of Having a RoseGal Account?
First of all, it's easy! Create an account with Rosegal and enjoy the following advantages: 1. Check the status of your orders and view your order history. 2. Conta...
- Subject: How Do I Update My Account Information?
To update your account information, first log in to your Rosegal account and click on 'Edit Profile' below your profile picture. You will then be able to change the per...
- Subject: What If My Products Are Defective?
At Rosegal we are fully committed to working with you and to resolve any issues that you may have to your satisfaction. To resolve your after-sale issue please contac...
- Subject: How Can I Return My Item For A Refund?
30 Day Returns Warranty Rosegal has a 30 day returns warranty. Please contact us within 30 days of receiving your item, if the product arrives to your faulty. Products can b...
- Subject: Can I Update My Address Book?
To update your address book information, first log in to your Rosegal account and click on 'Edit Profile' below your profile picture. You will then be able to click ...
- Subject: I Have Returned My Item, Have You Received It?
We will contact you within 1-3 business days of receiving the package to compensate you. After this time frame, if you haven’t heard from us please contact us via our Support ...
- Subject: Warranty Exemptions and Disclaimer
All returns must first be authorized by our customer support team. Once the return is approved, our team will provide you with an RMA form. Returned items without an RMA form w...
- Subject: Where Can I Find My Order Details?
You can find your order details including order number and status easily by logging in to your Rosegal account and clicking 'My Orders'. If you have paid via ...